Shipping policy
Shipping Policy
Thank you for shopping with Pawfinity. This Shipping Policy explains how we process and deliver orders worldwide.
1. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed on weekends or public holidays.
- In case of high demand or delays, processing may take slightly longer.
2. Shipping Time & Delivery
We ship internationally. Estimated delivery times:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–21 business days
Delivery times may vary depending on:
- Destination country
- Customs clearance
- Local courier services
3. Shipping Costs
- Shipping fees are calculated at checkout based on your location.
- We may offer free shipping on selected products or promotions.
4. Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- Tracking information may take 2–5 days to update.
5. Customs, Duties & Taxes
- International orders may be subject to customs duties, taxes, or import fees.
- These charges are the responsibility of the customer.
- Pawfinity is not responsible for delays caused by customs.
6. Delays & Lost Packages
- We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
- If your package is significantly delayed or lost, please contact us and we will assist you.
7. Incorrect Address
- Customers must provide accurate shipping information.
- Pawfinity is not responsible for orders shipped to incorrect addresses provided by the customer.
- Additional charges may apply for re-shipping.
8. Split Shipments
- Some orders may arrive in separate packages due to different warehouse locations or product availability.
9. Contact Us
If you have any questions about shipping, please contact us:
Email: aqdas163saifi@gmail.com
Website: Pawfinity